{"id":612,"date":"2026-08-23T07:03:42","date_gmt":"2026-08-23T07:03:42","guid":{"rendered":"https:\/\/www.sitepal.com\/blog\/?p=612"},"modified":"2026-08-23T11:50:05","modified_gmt":"2026-08-23T11:50:05","slug":"sitepal-ai-assistants-are-now-in-public-beta","status":"publish","type":"post","link":"https:\/\/www.sitepal.com\/blog\/?p=612","title":{"rendered":"SitePal AI Assistants Are Now in Public Beta"},"content":{"rendered":"\n

SitePal AI Assistants are now available. The new feature gives Gold and Platinum subscribers a built-in reasoning engine for creating knowledgeable, conversational avatar experiences\u2014without requiring a separate 3rd<\/sup> party AI service.<\/p>\n\n\n\n

The Beta period is open-ended, with no predetermined end date. During the Beta period, AI Assistants are included with Gold and Platinum plans at no additional charge, subject to usage limits. We do not intend to charge Gold and Platinum customers extra for AI usage credits during the Beta. After the Beta, we expect to include a good amount of AI usage credits with each plan, with excess AI usage priced competitively.<\/p>\n\n\n\n

What Has Changed?<\/h2>\n\n\n\n

Connecting a SitePal avatar to an AI knowledge base has been possible for some time. Until now, however, customers had to pair SitePal with a third-party service such as OpenAI or Chatbase. Those services remain available for customers who prefer them, but they are no longer required.<\/p>\n\n\n\n

With AI assistants built into SitePal, the process is simpler. You can train an assistant using your own company website(s) and\/or your product documentation, then add instructions that shape how it responds. The assistant will use the information to answer questions about your company, products & services.<\/p>\n\n\n\n

<\/a> The result is a practical way to make information available through an interactive avatar\u2014whether the goal is helping visitors understand a product, answering common support questions, guiding prospects through choices, or providing information after business hours.<\/p>\n\n\n\n

Straightforward<\/strong> Setup, With No Coding Required<\/h2>\n\n\n\n

Building your AI Assistant & connecting it to your AI Avatar does not require programming or complex integration. Here are the big picture steps:<\/p>\n\n\n\n

  1. Log-in to your SitePal account and choose AI Center<\/strong> from the main menu. Proceed to \u2018AI Assistants\u2019.<\/li>
  2. In your assistant\u2019s Train panel, add websites and documents & click the \u2018Train\u2019 button. You can also instruct your assistant what to emphasize, how to communicate, or how to handle particular questions.<\/li>
  3. Interact with your assistant in the Preview panel. Fine-tune responses in the Log panel.<\/li>
  4. Once your assistant has been trained, go back to the AI Center, and delve into the \u2018AI Avatars\u2019 section.<\/li>
  5. Use the AI Avatar Wizard to create an interactive smart avatar for your website. When prompted to select your Avatar\u2019s Assistant, select the Assistant you just created & trained. No coding needed.<\/li>
  6. Embed your newly created AI Avatar into your web page.<\/li><\/ol>\n\n\n\n

    <\/a> The built-in connection between the assistant and the avatar wizard reduces the number of tools, accounts, and steps involved.<\/p>\n\n\n\n

    Designed for Avatar-Human Interaction<\/h2>\n\n\n\n

    A reasoning AI model can generate a response to any query, but responses intended for avatar interaction must satisfy certain specific requirements. Such responses will be spoken aloud, and must feel natural in a back-and-forth exchange. They must fit the pace and expectations of a human-facing conversation. That consideration impacts the length of the expected response, as well as the response time (often referred to as the \u2018latency\u2019). We provide you with ways to affect both.<\/p>\n\n\n\n

    AI assistants, if not told otherwise, often respond with article length information. In a conversation, it is not usually helpful to receive a very long answer to one\u2019s question. A concise summary is usually expected & preferred. One can always ask for additional details & so direct the conversation further. That is why we\u2019ve implemented a configurable limit to assistants\u2019 responses. In your assistant\u2019s settings you may adjust this limit to suite the temperament of the interaction you wish to provide.<\/p>\n\n\n\n

    <\/a> SitePal AI Assistants use OpenAI models. You may select the model you prefer in your assistant\u2019s settings. During the Beta period, we\u2019ll be making available certain options, with an emphasis on performance. Models that take too long to respond are ill suited for interactive conversation. Moving forward, as additional models are made available, we will indicate the expected reasoning \/ performance ratio for each option.<\/p>\n\n\n\n

    Understanding Current Limits<\/h2>\n\n\n\n

    SitePal usage continues to be measured in streams. Note: Platinum plans include unlimited streams.<\/em><\/p>\n\n\n\n

    But AI Assistants also have limits that are specific to the new capability:<\/p>\n\n\n\n