As we move into the future, more and more businesses are looking for ways to automate their operations. This includes the use of text-to-speech software. This type of software allows you to convert written text into spoken words, so you can multi-task and get more done in less time. This can be useful for a variety of business applications, such as customer service, telemarketing, and more. But with so many different options on the market, it can be hard to know which one is right for your business. In this blog post, we’ll take a look at the best text-to-speech software for business in 2022.

What is Text-To-Speech Software?

Text-to-speech software converts written text into spoken words. It is also sometimes referred to as text-to-voice or voice synthesis software. This technology is very useful for people who have difficulty reading or who want to listen to text instead of reading it. It can also be used to in language teaching to help students with pronunciation but it’s most effective impact is on improving customer facing communication for business.

According to an industry report, the text-to-speech market was valued at USD 2.0 billion in 2020 and is estimated to reach USD 5.0 billion by 2026, registering a CAGR of 14.6% during the forecast period.

Text-to-speech software usually has a wide range of features, including the ability to adjust the speech rate, pitch, and volume. Some programs also come with a built-in dictionary that can be fine tuned to improve pronunciation. There are also a number of different ways to create spoken words, such as using pre-recorded sounds or synthesizing the speech. Some programs even allow the user to create their own custom voices. No matter what your needs are, there is a text-to-speech solution that can help you.

The Best Text-To-Speech Software of 2022

SitePal: Every Text-To-Speech Software’s Best Pal

SitePal is a cloud-based software application that allows the creation of lifelike speaking avatars for use on websites, web applications, and mobile apps. SitePal avatars can speak in any language and can be used for customer support, sales, training, e-learning, or to promote a product or service.

SitePal is designed to utilize either human recorded voice or state of the art text-to-speech technology in order to provide a realistic and natural-sounding voice for the avatar. To do so, SitePal has licensed and includes in its platform some of the leading Text-To-Speech platforms mentioned above, as well as several others! Hundreds of voices in over 40 languages are built-in to the SitePal platform.

In addition to these built in voices – SitePal is pre-integrated with several of the most advanced text-to-speech solutions, including AWS Poly, Google TTS, and MS-Azure. You can connect your speaking avatars to your Google account (for example) by dropping your API key into place, it’s that simple!

All this allows for a more lifelike experience for the user, and a vast selection of the most advanced voices to choose from. There is no need for you to consider which Text-to-Speech vendor to select, because almost all of them are available with SitePal.

The ability to utilize text-to-speech (TTS) is a great asset for any business. SitePal is able to provide businesses with a way to use this technology effectively by pairing it with its speaking animated avatars. The platform is designed to be able to use any TTS technology, and all key TTS providers are in the process of being integrated into the platform.

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NaturalReader

NaturalReader is one of the best text-to-speech services that converts written text into spoken words. It’s a great tool for busy professionals who need to be able to listen to documents while they’re on the go. It can be used to convert any written text into natural-sounding speech.

With NaturalReader, you can have your computer read any text aloud to you, or you can save the text as an MP3 file for later listening. The program is also helpful for students who have difficulty reading. NaturalReader can convert text from a variety of sources, including PDFs, websites, and eBooks.

Amazon Polly

Amazon Polly is a cloud-based service that provides text-to-speech conversion. It uses advanced machine learning technologies to convert text into lifelike speech. Amazon Polly is a service that turns text into lifelike speech, allowing you to build more natural user interfaces.

Polly supports a variety of languages and voices, so you can create applications in your preferred language. Polly provides a REST API that you can use to create applications that talk and an SDK that you can use to build natural user interfaces.

ReadSpeaker

ReadSpeaker is text-to-speech software that can be used to convert written text into spoken word. It can be used for a variety of purposes, such as to improve accessibility for those with vision impairments or to provide a text-to-speech interface for websites and applications.

ReadSpeaker is available in a number of languages, including English, Spanish, French, German, and more. With ReadSpeaker, you can choose how fast or slow you want the speech to be, and you can even have the software highlight the words as they are being read.

NeoSpeech

NeoSpeech is another text-to-speech software that offers a technology that transforms digital text into natural-sounding speech. This technology can be used for a variety of applications, such as reading aloud digital books, converting text to audio files for playback, or creating voice-enabled applications.

NeoSpeech’s text-to-speech technology is based on a deep learning platform that analyzes text and converts it into speech that sounds natural and human-like. The platform is constantly learning and improving, which means that the quality of the speech output is always improving.

SitePal also offers a free 15-day trial, so you can try it out and see for yourself how it can improve your text-to-speech needs.

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Every business has a unique story to tell, and your brand character can be the embodiment of that story. Your brand character could come to represent the voice, personality, and look of your business. It’s what makes your business stand out from the crowd. Creating a brand character is an important step in building a strong and recognizable brand. But what exactly is a brand character? And how do you create one? In this blog post, we’ll answer those questions and give you some tips for creating a brand character for your business.


What is a Brand Character?

Your brand is more than just your logo, name, and color scheme. It’s the personality of your business, and it’s what sets you apart from your competitors. A strong brand character can help you connect with your customers on a deeper level, and it can make your business more memorable. In fact, Disney once revealed that its brand character (or mascot) Mickey Mouse had a recognition rate of 88% with children worldwide.

A brand character is a personality that is associated with a brand. It can be a fictional persona based on the brand’s overall image or it can be specific to a particular campaign or product. A brand character can be manifested in many ways, such as through a spokesperson, a mascot, or even an anthropomorphized version of the brand itself.

This personality is often human-like, and it helps consumers to connect with the brand on a more emotional level. Brand characters can be used in marketing and advertising campaigns to help communicate the brand message in a more relatable way. While some brand characters are created specifically for marketing purposes, others are based on historical figures or characters from popular culture. Notable brand character examples include Mr. Clean, who is based on the Greek god Poseidon, and the Pillsbury Doughboy, who is based on the popular cartoon character Popeye.

Brand characters can be an effective way to connect with consumers and create an emotional connection with the brand. They can also help to communicate key messages in a more memorable and engaging way. If done well, brand characters can become an invaluable asset to a company. However, it is important to ensure that the brand character is developed in a way that is consistent with brand identity and values.

Creating a Brand Character Using SitePal

SitePal is a feature-rich tool that helps you create a brand character for your website or app. With SitePal, you can easily create a lifelike character that speaks to your visitors in their own language. You can also use SitePal to create characters for marketing campaigns, product demos, and more.

SitePal is the perfect tool for businesses of all sizes who want to create a more engaging experience for their visitors. This is a great way to build rapport with your customers and create a strong relationship with them. Plus, SitePal is an excellent tool to add personality to your brand and make it more memorable.

1. Sign in to SitePal

First, you’ll need to sign up and log in to SitePal. However, you don’t need to pay for a subscription right off the bat. SitePal provides a15-day free trial so you can try it out and see if it works for you!

2. Design your avatar

Select and design your brand character using the various options from SitePal’s website, or create your own from an image! You can customize an existing character as per your brand personality, there are hundreds to choose from. Select from human characters, illustrated characters, animal characters, or fantasy characters. Plus, there is no limit as to how many times you can modify your brand character, should you want to apply changes. SitePal will even create a unique custom character per your instructions (this involves additional cost – please ask).

3. Give your character a voice

Add a voice to your character by recording or uploading your audios. Or use the text-to-speech feature to type in whatever you want your brand character to say. Hundreds of voices in over 40 languages are available to select from.

4. Publish

Use SitePal’s publishing wizard to publish the character to your own website, integrate it into your mobile apps, or send in an email.

Brand characters can help you better connect with your target audience and build customer loyalty.

To create a brand character, start by thinking about what personality traits would best represent your brand. Then, use SitePal to create a custom avatar that brings your brand character to life.

Using SitePal does not require programming, but programmers can take advantage of a rich API to integrate your SitePal character with your website business logic. A SitePal character can be programmed to provide targeted or personal information to visitors – and even to answer questions.

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Having your potential customers put you into a spam folder is the last thing you want your marketing activities to achieve.

Instead, you want to build trust with your prospects so that they remain interested in receiving communication from you.

With email marketing and list building being such an important part of any digital marketing strategy, it’s worth taking the time to consider what works best for your business and which methods (both new and old) will prove most beneficial in the long run.

So, if you need some inspiration on how to improve and optimize your email marketing and list-building efforts, take a look at our 5 pro tips.

1. Segment Your Email Lists

When you segment your email lists, you send different messages to different groups of people.

For example, you can send a promotional message to one group and an educational message to another. You can also send different messages to people depending on their interests or location.

There are a few key reasons why it’s important to segment your email lists when you’re doing email list building and email marketing. But #1 is that it allows you to send more targeted and relevant messages to your subscribers.

Second, it helps you to avoid spamming people with too many emails. And third, it can help you increase your open and click-through rates.

2. Do A/B Testing – Often.

Understanding the type of messaging or content that resonates with a potential customer over another is one of the most valuable marketing insights you can have as a business.

And A/B Testing is the best way to learn.

With A/B Testing, you can test different subject lines, layouts, images, and even CTA copy to see what gets the best results. You can try out different personalization strategies, and unique features like talking characters, and more.

It’s one of the best and most effective ways to fine tune the effectiveness of your outreach, and thus improve your click-through and conversions.

3. Automate, Automate, Automate

Automation is one of the most important tasks you can do to build a successful email list.

With email automation, you can send a series of emails to your prospects and customers automatically, based on certain trigger events– saving you time, energy, and money.

However, when setting up an automated email marketing system, there are a few things to keep in mind:

  • Make sure you have different forms to collect email addresses from your various media platforms.
  • Use email automation tools like Mailchimp to schedule emails automatically.
  • Create various email triggers for specific actions. ( Ie. abandoned cart emails, new subscriber emails,)

Automation can also help to keep your email list both clean and organized. As more people join your email list, it becomes harder to keep track of everything that’s going on. Automation allows you to keep all of your subscribers in one place and ensure that you’re sending the right emails to the right people.

4. Only Send Valuable and Compelling Content

Sending valuable and relevant content to people you want to connect with is an essential component of any email marketing strategy. It’s important to know what types of content your audience wants to see, and how they want to receive it.

There are a number of ways that you can send compelling content in an email marketing campaign. You can include images and video, even speaking characters (checkout Sitepal), share blog posts and articles, promote webinars and events, or create customer case studies.

The key is finding what your customer enjoys and finds valuable so that whatever you share builds trust and communicates your expertise in the field.

5. Personalize Your Messaging

Personalization is a key component of any email marketing strategy. And it can take many forms.

For example, you can personalize certain elements of an email, including the subject line, the body text, and the sender name (i.e., the name displayed in the form the field). You can also customize your message based on user data such as location and device type.

Personalization is an area where experimentation is key. Try different variations of your email to see which features are most effective in increasing engagement and driving more clicks.

You’ve Got Subscribers. What Next?

So our tips helped you understand ways to grow your email list and be more effective at email marketing. But now that you have a subscriber base, how to best engage them?

One way is by using talking avatars. If you don’t know what they are, think of them as virtual versions of yourself or your brand persona that subscribers can interact with on a regular basis.

With SitePal you can select or create your own speaking animated character and embed it in your emails, webpage, video or mobile app. You can even create your own 3D character from a photo! Personalize what your characters say, including customer-specific information and a behavior-based call to action. No programming or coding experience is necessary to get started, but rich APIs are available for programmers to make the most of SitePal.

It’s no secret that today’s consumers are bombarded with emails. It can be hard to get them to open and read yours. So, engage your subscribers and make your email stand out with SitePal’s talking characters. Sign up for a free trial today.

The key to driving business growth lies in providing an excellent customer service experience.

Ensuring your customers have a positive experience each and every time they interact with your company is crucial to keep them coming back.

It’s not always easy to do, but with the right tools, it can be done. That’s where technology comes in.

Customer service today transcends the personal interaction between company rep and customer. It has expanded to include social media, live messaging, self-help databases, and so much more.

In this guide, we’ll discuss what it takes to become a customer service aficionado, and how your business can achieve it! Let’s begin.

What is Customer Service Experience?

Customer service experience, to put it literally, is what the customer “experiences” when receiving service. It is the customer’s sentiment associated with their interaction with your company. This can include everything from one-on-one support interactions to exchanges on a more public scale, such as social media comments.

The latter is increasingly becoming more common than the former, taking the importance of customer service experience to a new level.

If a company-customer exchange is public, many potential customers can witness how a company interacts with its existing ones. This can shape the public’s opinion and attitude towards the company and it’s products.

Studies have shown that customer service plays a significant role in fostering customer loyalty and support. Companies that provide excellent customer service are more likely to retain customers and encourage them to make repeat purchases.

On the other hand, poor customer service experience can lead to customers abandoning their purchase decisions altogether.

What does it take to ensure the best Customer Service Experience?

1. Ask For Their Opinion

The only opinion that matters when it comes to achieving optimum customer service experience is the customers’. And the best way to determine if they are satisfied? Ask them directly.

Customer satisfaction surveys provide a straightforward way of collecting customer feedback following each customer service interaction. This feedback can be extremely valuable in identifying where improvements are needed in your customer support process. However, just sharing a survey isn’t enough. It’s also important to actually analyze each survey response and make the necessary changes within your operations.

2. Offer Multiple Modes of Communication

Some of your customers may be more comfortable with emailing their queries to you, while others may prefer talking on the phone. Offering more support channels can improve the customer service experience by giving them more options. This strategy can help to increase satisfaction levels and encourage customer loyalty.

3. Make It An Easy Experience

It is often the case that the best customer service experience is the one that goes unnoticed by the customer. Too many businesses end up creating obstacles between themselves and their customers in the form of complicated contact forms, policies, and escalations. By removing these barriers, businesses can provide a much better experience for their customers.

4. Give Quick Responses

The importance of timely responses cannot be understated. In every customer satisfaction survey, customers consistently cite a quick response as being key to a good service experience. Make sure your customers feel like a priority by focusing on reducing first reply time. This is one of the most important things you can do to provide a great customer service experience.

5. Nurture a Culture of Caring in the Company

In the end, delivering an excellent customer experience boils down to the people. If the employees in your organization are not committed and motivated to care for customers, all other endeavors will be fruitless.

One way to encourage a customer-focused mindset among your employees is to launch programs that shrink the distance between customers and employees. When employees have the opportunity to hear how their actions impact customers, they are more likely to be attuned to customer needs and expectations in their daily work.

Improve your customer’s experience with SitePal

For an engaging customer service experience, you may want to try SitePal. SitePal lets you put “virtual employees” on your website who can welcome visitors, guide them, and answer questions.

With SitePal, you can add a human touch to your digital customer service experience with Photo-face 3D characters, and integrate them with your website, marketing campaigns, retail stores, and apps.

The SitePal speaking character (or “Avatar”) can serve as a virtual employee, and speak to and interact with your website visitors or app users. The best part? With SitePal, you don’t need any prior experience in programming. Our intuitive technology is beginner-friendly!

The future of customer service is here – personalized and engaging experiences for your customer at every interaction. So, give your customers – potential and existing – the personalized experience they deserve with a virtual avatar!

Try Sitepal with a free 15-day trial today.

There’s no way to measure customer experience with precision. However, its impact on customer satisfaction and loyalty is significant.

There’s always something new going on in the world of customer experience. Whether it’s a new technology or a new strategy, businesses must stay ahead of the curve. To provide the best possible experience, every business should focus on these five current trends.

Customer Experience Trends Every Business Should Know

#1 Personalizing each customer interaction

Companies need to provide a personalized service to their customers in order to maintain customer loyalty. Customers appreciate being treated as unique individuals, regardless of the contact point – be it in-store, online, or curbside.

A lack of personalization can dissuade customers from using a brand, with one bad experience being enough to cause them to switch to a competitor. Consequently, companies must ensure that they deliver personalized service to avoid losing out on business.

#2 Having an omnichannel presence

As businesses report increasing their investments in offering multiple channels for customer service, it is clear that cohesive omnichannel experiences will be one of the most significant customer experience trends in the next 12 months and beyond.

Customers want to be able to contact you in multiple ways and on various channels! This could include over the phone, via social media, email, and chatbots. Customers want the option to pick their preferred channel to contact you on, making this a trend to watch in the coming year.

#3 Protecting customer data & privacy

Customers not only want personalized experiences, but they also want to know that their data is protected. They want to feel confident that their personal information is stored securely and that you are continuously working to ensure its safety.

As one of the top digital customer experience trends, data security should be a top priority to improve customer experience. You can accomplish this by being clear about your data practices in privacy policies, asking customers for consent before using their data, and being honest about any security issues or threats that may arise.

#4 Improving the employee experience

Employee experience is similar to customer experience in that it refers to the interactions and overall experience an employee has with a company. It encompasses a variety of factors, such as onboarding processes, company culture, work environment, HR, and more.

Because employee experience has a direct effect on customer experience, it is essential to create a positive work environment for employees. When employees are satisfied with their work experience, they are more productive and efficient, which leads to a better customer experience. That’s why this is – and may always be – probably one of the most important customer experience trends.

#5 Adoption of chatbots on websites

As companies grow, one of the biggest challenges their customer service teams face is the increasing number of customer support calls and emails. It can be difficult for these teams to expand their bandwidth without hiring additional employees to operate their support channels.

Chatbots can help ease some of that pressure. While chatbots can’t replace human customer service representatives, they can answer quick and simple questions, saving time for both the customer and the company.

SitePal: What Does Your Site Say?

Consider adopting SitePal to be the face of your chatbot.

SitePal allows you to create photo-realistic 3D speaking characters to improve your digital customer service experience. You can integrate SitePal characters into your website, marketing campaigns, retail stores, and apps.

You can create your own speaking animated character with SitePal, and embed it in your web page, email, or mobile app. The character can speak to and interact with your website visitors or app users, who are also your potential customers. SitePal’s easy-to-use technology requires no programming experience, making it perfect for anyone to use. At the same time, rich APIs make SitePal a powerful tool in the hands of programmers.

SitePal can be easily integrated with any AI Driven chatbot technology solution, such as Pandorabots, Google’s Dialog Flow or IBM’s Watson.

Try SitePal with a free 15-day free trial today.

Customer experience trends may come and go, but the need for a personalized visual interaction is here to stay! So, give your customers – potential and existing – the personalized experience they deserve with a virtual avatar!